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AWCC customer service center opens in Maidan Wardak province
Afghan Wireless Communication Company continues to expand services to its customers across the country, and this week opened a new customer services office in Maidan Wardak province.
Emblazoned in the company’s corporate colors of blue, white and orange, the new center was officially opened on Wednesday in the presence of provincial officials and company representatives.
Suleiman Khorram, head of AWCC’s central zone, said at the event that AWCC customers in the province will now be able to access services directly and easily.
The customer services center boasts the latest equipment and facilities needed to assist customers, and in keeping with regulations.
“This branch will provide services to customers based on the procedures of the ATRA (Afghanistan Telecom Regulatory Authority) administration,” said Khorram.
Provincial officials, including the head of the telecommunications and information technology directorate, welcomed AWCC’s move and urged the company to expand services further, so as to include the province’s districts.
“At the provincial level, in all places where telecommunication services are weak, it has been determined for private companies that these companies must start their telecommunication services and upgrade to 3G and 4G at the sites where their services are 2G,” said Noorabad Monsef, Head of Telecommunication and Information Technology of Maidan Wardak.
“Telecom services in the districts are 2G, and if attention is paid to this area and it is upgraded to 3G and 4G [problems will be solved], also there are other problems that will be dealt with later by the ATRA and the Chief of Telecommunications,” said Abdul Qayoum Shahbaz, a representative of the governor’s office.
A number of Maidan Wardak residents also welcomed AWCC’s initiative.
AWCC officials meanwhile said the company’s plan to roll out more customer service centers continues and they are hoping to open more branches in Paktika and Daikundi provinces in the near future.
Kazakhstan’s President Kassym-Jomart Tokayev has emphasized the continuation of humanitarian assistance to Afghanistan, stating that the ongoing provision of such aid plays an important role in ensuring regional security.
Speaking at the international conference “Peace and Trust” in Ashgabat, the capital of Turkmenistan, Tokayev described addressing complex humanitarian challenges and the reconstruction of Afghanistan as a necessity.
“To ensure regional security, we consider it essential to continue providing assistance to Afghanistan, including by strengthening international efforts to address complex humanitarian issues and the reconstruction of this country. Kazakhstan remains committed to supporting the people of Afghanistan through humanitarian aid, educational projects, trade development, and food security initiatives,” he said.
Meanwhile, experts believe that sustainable improvement of the humanitarian situation in Afghanistan requires broad cooperation from the international community and support for the country’s economic development.
“Investment can be defined as one of the fundamental drivers of the economic cycle, and whenever Afghan traders do not take their money out of the country and instead invest domestically, it naturally leads to greater growth and dynamism in Afghanistan’s economy,” said Abdul Zahoor Modabber, an economic analyst.
As the humanitarian crisis in Afghanistan continues, reports by international relief organizations indicate that millions of citizens of the country are in urgent need of food, health, and livelihood assistance.
The reduction in funding for aid organizations, the impacts of climate change, and the return of migrants have increased concerns about a further deterioration of the humanitarian situation in the country.
The Islamic Emirate has announced that it will not participate in the upcoming meeting of special envoys of regional countries on Afghanistan, scheduled to be held in Tehran, despite having received an invitation.
In a statement, Zia Ahmad Takal, Head of Information and Public Relations at the Ministry of Foreign Affairs, said the Islamic Emirate has maintained continuous and active engagement with all regional countries through various organizations, regional formats, and bilateral mechanisms, achieving notable progress in promoting mutual understanding and regional cooperation.
The statement added that Afghanistan’s Ministry of Foreign Affairs believes regional cooperation should be advanced by strengthening existing mechanisms and formats within the region.
Tehran is set to host the meeting next week, with special envoys from Pakistan, Tajikistan, Uzbekistan, Turkmenistan, China, and Russia expected to attend.
Khalifa Sirajuddin Haqqani, Minister of Interior of the Islamic Emirate of Afghanistan, said during a visit to Khost province on Friday that any government which rules through fear cannot be considered a true government.
“A government is one that is loved by its people, one that serves them with respect and compassion, and from whose behavior people learn ethics and sincerity,” he said.
Haqqani also stressed that Afghans who opposed the Islamic Emirate in the past should be tolerated and treated in a way that helps eliminate hostility and animosity, paving the way for national cohesion.
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